M: The Power of Feedback

I've been focusing the blog posts on HR related topics -- but this piece of information on the power of feedback is so valuable that it has to be shared as widely as possible.  I just did a mental survey of how often this subject comes up in one of my most popular management certificate training program -- and it's a key theme in 75% of the classes ranging from focusing on stengths to communication skills to coaching skills...

I attended a webinar yesterday with an interesting piece of information on the power of feedback.

"Research clearly demonstrates that increasing the quantity and quality of communications about performance improves employee performance, satisfaction, and engagement.

• Giving fair and accurate feedback increases performance 39.1%
• Emphasizing performance strengths (we have a day on strengths-based...) increases performance 36.4%
• Giving feedback that helps employees do a better job increaeses performance 25.8%
• Translating long-term goals into step-by-step plans increases performance 16.7%
• Clearly communicating expectations increases performance 16.2%

If you want effective management, performance effectiveness... managers should become highly skilled in the elements of effective performance feedback.